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Product Support: Velvet Flask


Author: customercare • September 5, 2019

Design / product description

The eco-innovative hydration solution for the essential daily ritual. Designed for a truly refined drinking experience, featuring considered architecture and minimalist design. The Flask empowers the individual to refuse plastic and single-use waste. Doing good has never been so stylish.



Velvet grip

A unique formulation showcasing a translucent lustre for a heightened visual experience while providing anti-slip functionality with a premium velvet touch. The ultimate grip with a sleek, minimalist design for a pure drinking experience.

Artisan blown glass

Artist Blown – Made by artists NOT machines. Crafted from high-grade borosilicate glass and equipped with wide-mouth design and steady flow function. Etch and thermal shock resistant, lightweight and durable, with optimal clarity.

Antibacterial olive wood lid

The hand-crafted Italian wood lid is non-porous, naturally antibacterial and odour resistant. An engineered twist-lock seal instils confidence to stash and stow while providing easy access to your hydration

The external of the lid has been coated with a pure walnut oil.

NOTE: The Walnut oil although heat treated may contain traces of nut allergens.

Walnut oil is an important health supplement and has antimicrobial properties.

It also has a proven calming aroma, enhancing your daily hydration.


Precisely formulated, artisan blown borosilicate glass
Precisely formulated medical grade silicone,  Velvet grip
Italian olive wood, Temporary pure walnut oil external coat.

Certified and truly non-toxic | LFGB approved | Bisophenol (BPA, BPF, BPS, EA) free

User instructions / Modes of use


1. From close, grasp lid

2. Peel open, from one edge

3. Lift open

  1. From close, grasp lid
  2. Peel open, from one edge
  3. Lift open


1. From open, insert lid

4. Engage lid half-way

3. 3/4 downwards, twist to lock

  1. From open, insert lid
  2. Engage lid half-way
  3. 3/4 downwards, twist to lock

Care instructions / Assembly instructions etc

The Velvet grip Flask was designed for the controlled drinking environment such as the office, the Gym at home etc. It is not insulated and it is not Impact resistant

Velvet grip is like skin, it is durable but can be damaged by Sharp or abrasive objects. Handle with correct care

Cleaning and maintenance:

Bottle: Dishwasher or hand wash

Cleaning by hand:

Do not scrub the velvet grip , wipe with a soft cloth to clean

Cleaning ins dishwasher:

If in dishwasher do not put near cutlery or abrasive objects


Hand wash and air dry , coat with walnut oil  or olive oil occasionally to enhance grain if you choose.

NOTE: If left wet or in damp environment any surface can develop mold .

When assembling seal to lid push on the underside of the seal whilst assembling to ensure no air pocket.

Don’t leave lid engaged in bottle during storage

Spare parts

JOCO cup accessories


12 month warranty in the event of a manufacturing defect

(Excludes broken glass, scratched/cut silicone, cleanliness issues)

We don’t offer refunds for change of mind, unless product is unused, in original packaging  and returned at customer expense in a salable condition. Refund will be processed once item is received
Warranty Information


Return Information

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