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Product Support: JOCO Cup


Author: • September 5, 2019

Design / product description

Thoughtfully designed and meticulously crafted to enhance your coffee ritual. The world’s leading baristas helped us develop it, and they know a thing or two about good coffee. It’s a cup you can be proud of – for the rest of your life

Know your size / Size detail

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Precisely formulated, borosilicate glass
Precisely formulated, premium grade silicone


Artisan blown glass

Artisan Blown – Made by artists NOT machines. Crafted from high-grade borosilicate glass. Etch and thermal shock resistant, lightweight and durable, with optimal clarity.

Anti-splash ergonomic lid design

The JOCO classic lid has been engineered for an anti-splash experience, allowing you to drink your beverage NOT wear it. The ergonomic nose dome ensures nose-to-lid collisions are eliminated and allow for head-tilt free drinking.

Thermal silicone sleeve

The thermal silicone sleeve provides grip and protection, whilst keeping your brew at the optimum drinking temperature.

User instructions / Modes of use

Drinking temperature:

The JOCO cup has been designed for use within the optimal drinking temp of : 55°- 65° (131°F-149 F°)
Max temp for milk beverages is 70 degree celsius. Above this the milk burns or splits affecting the taste and destroying your day.

The JOCO cup can be used for hotter and colder beverages and it is thermal shock resistant, however it is not insulated for extreme temperatures so may become hot to handle at high temperatures and may sweat if it contains contents of cold temperatures.

Click-fit lid

The JOCO lid is designed to perform in the busy cafe environment and at home. Achieving a secure seal is easy, simply place the lid centrally atop the glass rim and press downward until the engaged seal is heard/felt. This should be a simple effortless operation.

Care instructions / Assembly intructions etc

How do I wash the JOCO product?

Good news: Every part of the JOCO cup is dishwasher safe. Be sure to place all parts of the cup on the top rack of the dishwasher. Otherwise, play it safe and go with a classic hand wash.

Do be careful, sleeves may be slippery when wet or when heated to high temperatures. Ensure all components are dry before use.

Please do not use damaged product and handle broken glass with care.

Are your products microwave safe?

Most certainly. All JOCO cup components are microwave safe. Be sure to remove the lid before reheating any liquids, and definitely check the temperature before drinking.

Will the silicone stain

JOCO silicone is a non porous material so unlike plastic it wont absorb stains , odours or bacteria. If you do find a mark or a smell, this will just be on the surface. If general washing does not remove this , you can use some bi carbonate soda in hot water to remove .

Spare parts

JOCO cup accessories


12 month warranty in the event of a manufacturing defect

(Excludes broken glass, scratched/cut silicone, cleanliness issues)

We don’t offer refunds for change of mind, unless product is unused, in original packaging  and returned at customer expense in a salable condition. Refund will be processed once item is received
Warranty Information


Return Information

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